Privacy Policy

1. Introduction

Dr. Jedi (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our pet care assistant service.

2. Information We Collect

Personal Information

We may collect personal information that you voluntarily provide, including:

• Name and email address
• Account credentials
• Payment information (processed securely by our payment provider)
• Contact information

Pet Information

To provide our services, we collect information about your pets, including:

• Pet names, species, breeds, and ages
• Health records and medical history
• Photos and images
• Vaccination records
• Medication information

Automatically Collected Information

We automatically collect certain information when you use our Service:

• Device information and browser type
• IP address and location data
• Usage patterns and preferences
• Cookies and similar tracking technologies

3. How We Use Your Information

We use the collected information for the following purposes:

• Providing and improving our pet care assistant services
• Personalizing your experience and pet recommendations
• Processing transactions and orders
• Sending reminders and notifications about pet care
• Communicating with you about updates and promotions
• Analyzing usage to improve our services
• Complying with legal obligations

4. SMS / Text Messaging

If you provide your mobile number and opt in through your account settings, you consent to receive SMS text messages from Dr. Jedi. These may include pet-care reminders, appointment and order/shipping updates, and one-time verification (login) codes.

• Message frequency varies based on your activity and reminders.
• Message and data rates may apply.
• Reply STOP to any message to unsubscribe at any time, or HELP for help. You can also withdraw consent by removing your phone number in account settings.
• Consent to receive SMS is not a condition of purchasing or using any Dr. Jedi product or service.

We do not sell or share your mobile number or SMS opt-in consent with third parties or affiliates for their own marketing purposes. Your mobile information is only shared with the subprocessors that help us deliver these messages (for example, our SMS provider), solely to send the messages you requested.

5. Information Sharing

We may share your information in the following circumstances:

• Service Providers: With third-party vendors who assist us in providing our services
• Veterinary Professionals: When you choose to share pet information with veterinarians through our platform
• Marketplace Vendors: With sellers when you make purchases through our marketplace
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In connection with a merger, acquisition, or sale of assets

We do not sell your personal information to third parties.

6. Data Security

We implement appropriate technical and organizational security measures to protect your personal information, including encryption, secure servers, and access controls. However, no method of transmission over the Internet is 100% secure.

7. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you services. You may request deletion of your account and associated data at any time.

8. Your Rights

Depending on your location, you may have the following rights:

• Access and receive a copy of your personal data
• Rectify inaccurate personal data
• Request deletion of your personal data
• Object to or restrict processing of your data
• Data portability
• Withdraw consent at any time

To exercise these rights, please contact us at privacy@drjedijones.com.

9. Cookies and Tracking

We use cookies and similar tracking technologies to enhance your experience. You can control cookie settings through your browser preferences. Disabling cookies may limit some features of our Service.

10. Children's Privacy

Our Service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected such information, please contact us immediately.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the “Last updated” date.

12. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email: privacy@drjedijones.com
Dr. Jedi Pet Care Assistant